StromDocs

Bug Reports

The Bug Reports module lets members submit structured bug reports and suggestions to the Strom team. Reports include a type, affected module, detailed information entered through a modal, and an optional attachment.

::: info Support server only Bug Report commands are available only in an official Strom support server. Join from the Discord link in the documentation header if you need to submit a report. :::

Submit a report

Use /report add, choose whether you are reporting a bug or making a suggestion, select the affected module, and optionally attach a screenshot, video, or log file. Strom then opens a modal for the remaining details.

/report add type:bug module:tickets
/report add type:suggestion module:music attachment:screenshot.png

Provide clear reproduction steps, what you expected, and what happened. Do not include tokens, passwords, payment details, or other secrets.

Track your reports

Use /report list to view reports you submitted and their current statuses. Keep the report ID if you need to discuss a report with support staff.

Staff commands

Staff with Manage Server can manage reports in the configured support server.

CommandDescription
/reportadmin list [page]Browse submitted reports.
/reportadmin view id:<id>Inspect one report.
/reportadmin update id:<id> status:<status>Change a report’s status. A resolution or rejection can request a reason.
/reportadmin remove id:<id>Remove a report.
/reportadmin setup target:<admin|everyone> channel:<channel>Configure a report log channel.
/reportadmin blacklist user:<member> [reason]Prevent a member from submitting reports.
/reportadmin whitelist user:<member>Restore a member’s reporting access.

Troubleshooting

::: details The commands do not appear Bug Report commands are registered only in configured Strom support servers. They do not appear in every server that uses Strom. :::

::: details My report was rejected Open /report list to review its status. Reports may be rejected when details are missing, the issue cannot be reproduced, or the submission is not a bug or actionable suggestion. :::